iCal Feed displaying wrong time zone

[Brian]

I’ve seen this topic covered multiple times on this forum and have not been able to find a solution that works for me.

I’m using the Events Calendar iCal feed (http://lakeimprovement.com/events/?ical=1&tribe_display=list) and have also tried (http://lakeimprovement.com/events/?ical) to pull events into GoodBarber’s. Seems to work like a charm, except all the times are 4 hours behind events.

My Settings->General is set to New York. My Events settings is to use sitewide timezones everywhere.

I have looked through forums and saw someone’s issue was resolved with the Events Aggregator update, but I’m simply trying to push the Events Calendar iCal feed out to an app. I can’t figure out why it’s not working and would certainly appreciate any ideas!

[Brian]

Just a follow-up here: I changed it to use local times.

Then, I imported the iCal file to Google Calendar. The times display as correct!

Then, I exported Google calendar to GoodBarber, and the times display as correct!

So, if I go through Google Calendar first, it works. If I go straight from The Events Calendar to GoodBarber, it displays the times 4 hours behind.

GoodBarber says it’s on Tribe’s end. Now I have my doubts. Looking forward to your thoughts!

[Cliff]

Hi, Brian. Thanks for your detailed question.

Here’s the entire contents of that iCal download link:

https://gist.github.com/cliffordp/8ec0a86d5853f758607de87fb34887c3

You can see this:

DTSTART;TZID=America/New_York:20170805T100000
DTEND;TZID=America/New_York:20170805T113000

The timezone is included right there. Assuming this event’s start time is correct as Aug 5, 2017 at 10pm New York time, their system should import it correctly.

Please let me know your thoughts on this and I’ll do what I can to be of further assistance.

[Brian]

Thank you. The event is August 5, 2017 at 10am (not pm). So it appears the issue has something to do with GoodBarber and not the Events Calendar.

[Cliff]

Oh, whoops, yes, 10 AM! Good catch.

And you’re welcome. Have a good one!

Feel free to update here once you hear back a resolution from them.

Please note that threads get Closed automatically after a couple weeks of inactivity. If it does get Closed, please open a new thread, adding your current problem description and also linking back to this thread.

Thank you!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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