ical export doesn't work

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  • #932510
    Konrad Beikircher
    Participant

    Hi,
    I am using the Pro Version. I know that this problem has been discussed in this forum quite a few times. However, I am not able to dig out the general solution approach.

    My problem is that the neither the ical export of a single event nor the ical export of a complete month is working.
    I can download the ics.file, but if I open it with MS Outlook 2010 the system says “The file “ical-TribeEvents.ics” is not a valid Internet Calendar file”.

    I tried to import the ics. file via File->Open->Import in Outlook, but with the same result and message.

    Interestingly enough the monthly export works on this side
    http://tribe.thefragens.net/events/?ical=1&tribe_display=month
    And the feed subscription as well.

    But I don’t want to change the button or functionality. The requirement is to export a single event.

    Grateful for your swift feedback.

    Thomas

    #932637
    Brian
    Keymaster

    Hi Thomas,

    Sorry for the issues with this.

    Apparently Outlook does not like a header, which although valid can cause issues.

    A contributor to our plugins has plugin that may fix the issue for you:

    The Events Calendar Outlook Import Fix

    Does installing that plugin fix the issue for you?

    #932757
    Konrad Beikircher
    Participant

    Thanks for the swift action.
    However the problem still remains for both export scenarios.
    T.

    #933026
    Brian
    Keymaster

    Ok I was able to reproduce the error from your site.

    I took a look at the ics file and see the problem.

    This coding is being added to the file from some other code:

    <!-- ngg_resource_manager_marker --> <div style="display:none">
    </div>
    <script type="text/javascript">
    !function(d,s,id){
    var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)?'http':'https';
    if(!d.getElementById(id)){
    js=d.createElement(s);
    js.id=id;js.src=p+"://platform.twitter.com/widgets.js";
    fjs.parentNode.insertBefore(js,fjs);
    }
    }(document,"script","twitter-wjs");
    </script>

    <script src="http://stats.wp.com/e-201503.js" type="text/javascript"></script>
    <script type="text/javascript">
    st_go({v:'ext',j:'1:3.3',blog:'82139790',post:'12185',tz:'1'});
    var load_cmc = function(){linktracker_init(82139790,12185,2);};
    if ( typeof addLoadEvent != 'undefined' ) addLoadEvent(load_cmc);
    else load_cmc();
    </script>

    Not sure where that is coming from, but preventing that from running on the events pages should fix the issue.

    Let me know what you find out.

    Thanks

    #933124
    Konrad Beikircher
    Participant

    Brian,
    Thanks for the quick reply. However your answer is not quite sattisfying.
    What i did is, what other users did as well, adding your plugin to my theme.
    Can you indicate which code lines are not comming from your product, although i am not inclined to fiddle around with the code.
    Is there an other approach? Like why I am able to export the calender given in the example of my Initial email?

    Worst case I would ask for refunding, cos the product is not delivering the functionality as proposed.

    Thanks,
    Thomas

    #933187
    Brian
    Keymaster

    Sorry if it was not clear the lines of coding not coming from our plugin is everything in that block above. None of that should be there.

    You are able to export the other Calendar, because it does not have those lines in the file on the other site.

    It looks like that coding being added is coming from NextGen Gallery.

    I did a search and found many instances of NextGen causing issues in other plugins.

    Looks like it could be NextGen itself or NextGen in combination with a Minify Plugin or Script.

    However, there is an example in this thread that may help:

    https://wordpress.org/support/topic/nextgen-gallery-and-feed-rss

    Thanks

    #943612
    Brian
    Keymaster

    Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

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