I want to renew but being charged more than license

Home Forums Welcome! Pre-Sales Questions I want to renew but being charged more than license

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #1268874
    richardantondiaz
    Participant

    I want to renew Events Calendar PRO but being charged $135 more than license Events Calendar PRO $89.

    Why??

    Do I have to create a whole new account to get the $89 price?
    I do not understand why my renewal is more that the regular license price.

    Please advise

    #1268879
    Courtney
    Member

    Hi Richard

    It looks like when you purchased the license, you bought the business level license. You can choose to instead use a personal license. That license would cover just one domain name instead.

    Please email support [at] theeventscalendar [dot] com. We’ll help you transfer to a personal license instead.

    Thanks,
    Courtney 🙂

    #1278616
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘I want to renew but being charged more than license’ is closed to new replies.