Hey Justin,
Unfortunately, no, a license for Events Calendar Pro or any other add-on for The Events Calendar does not include customization support 🙁
If you look around the forums, you’ll see that once in a while we can help with small tweaks here and there, or if there’s a bug that’s in our code itself then we tend to write custom code snippets to help restore functionality; outside of these categories, however, custom code is not something we can offer much help with.
As for your question here:
Even if you can point me in a direction on how to change the default template for the events page would be helpful!
I’m indeed happy to point you in the right direction as much as possible!
First and foremost on this front is the “Events template” option for The Events Calendar – simply head into Events > Settings > Display in your wp-admin, and find this “Events template” option there. If you try out every different template available, you might find one that works notably better with your theme than another.
If you still need to make further template modifications to get things to work, then I’d recommend giving our “Themer’s Guide” a good read → https://theeventscalendar.com/knowledgebase/themers-guide/
That will lay out many helpful principles and general ideas for modifying templates.
I hope this all helps!
Sincerely,
George