I updated the plug in but word press home screen still has "plugin out of date"

[Nelson Sterner]

I updated the plug in but my word press home screen still says “The following plugins are out of date: Events Calendar PRO 4.3. All add-ons contain dependencies on The Events Calendar and will not function properly unless paired with the right version”

My license doesn’t expire until Sept 2017. Please help

[Barbara]

Hi Nelson,

Since a couple of updates, the updates for PRO/PLUS-versions of The Events Calendar/Event Tickets are not showing in the regular ‘Plugins’-tab anymore. Or at least, that’s what I have been experiencing too!

Check out the Updates-tab in the top header of your admin environment, it probably will still say at least 1 or more updates that need to be performed. Just to make sure you’re on the right tab, you can also reach this via ‘Dashboard’ > Updates.

Hope this helps!

• This reply was modified 9 years, 2 months ago by Barbara.

[Geoff B.]

Good afternoon Nelson and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the struggles you have faced with the plugin update process.
I would love to help you with this topic.

Based on your system information, you are still a few versions behind (4.3) for Pro. The latest version should be 4.4.1

Hans makes a good point, we are working on a fix to make sure automated updates are always visible.

If they don’t, you have 2 workarounds:

1. Try deactivating and reactivating Pro (sometimes that enables the update)
2. If that does not work, simply deactivate and delete Pro altogether (which is safe). Then, head over to https://theeventscalendar.com/my-account/downloads/ and grab the latest version of Pro. When that’s done, you can install it manually.

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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