I purchased, but cannot login

[Russell]

Dear Events Calendar

this morning I purchased Events Calendar Pro for $69. My payment info, invoice and confirmation is pasted below. Even though I have a confirmed user name and password (see below), I cannot sign in. I would like to take advantage of Events Calendar Pro, because I need a platform that would enable me to have customers pay me by PayPal, but the free version had no options for payment at all, it was as if all of the events would be given away free.

I downloaded what I thought was the Pro Version of Events Calendar, however, I still have no options to get paid or no options to create a customized registration page.

Your help is appreciated.

thank you

Russell Ruffin

Below is the email confirmation I received with my Purchase of Events Calendar Pro:

[Brendan]

Hi Russell,

Thanks for emailing support. I removed your info since this is a public forum. In any case, the product you purchased is not from us. Looks like it’s from a company called Round Up and its an extension to our plugin. If that is not what you were looking for, I would contact them for a refund. If you would like to purchase our products, just visit the Products tab at the top of this website.

Thanks,

Brendan

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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