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- This topic has 4 replies, 2 voices, and was last updated 6 years, 8 months ago by Support Droid.
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July 6, 2017 at 12:54 am #1316695Ayuntamiento de Puertollano ObservatorioParticipant
Hi!
I have purchase for CALENDAR PRO.
At the time of making my bill, I see my VAT number but I do not see yours. I guess you have a number, maybe a special one to check in Europe, right? (Im from Spain).I need that number for my invoice, it’s important, thank you very much.
July 6, 2017 at 11:35 am #1317034CarolineMemberHi there,
Thanks for getting in touch! As our company operations are located exclusively in the USA, we do not have a VAT number for EU tax purposes. If you require a separate invoice to reflect this information, please send us a brief email with your order number, and we’ll generate a new invoice with “N/A” marked in a VAT number field for your records. (Please select the option “Help accessing my account” from the drop-down menu to display the full email form.)
I hope that helps! Thanks again, and let us know if you should have any other questions!
July 20, 2017 at 12:27 am #1323709Ayuntamiento de Puertollano ObservatorioParticipantOrder #1316688
generate a new invoice with “N/A” marked in a VAT number field for your records
July 20, 2017 at 1:39 pm #1324084CarolineMemberHi there,
Thanks for following up! I’ve gone ahead and sent an updated invoice to the email address on file for your account. Please don’t hesitate to follow up with us there if you should have any other questions or concerns! 🙂
August 11, 2017 at 9:35 am #1334134Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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