I need to print a bill (invoice)

[Alexandra]

Hello,

I need to print an invoice for my accounting service can reimburse the fee for buying the plugin.

Thank-you very much to tell me where I can find the proper recap of my payment (other thant the mail that was sent to me) … or if you could send me such document if it is not available on my account settings yet.

Thanks you very much in advance for your kind answer
A.

[Geoff]

Hello there, Alexandra! Thanks for reaching out and getting in touch.

I just sent you a fresh copy of the invoice for your purchase to you by email. Please check for it and let me know if that helps out. 🙂

Cheers!
Geoff

[Alexandra]

Dear Geoff,

thanks a lot for your quick reply. Nevertheless, I am afraid that it is not exactly what I am needing. I already got this message before. The point is that when I come to my accounting service with such emails, they ask me to give more precise information. Usually, in the plugins or templates providers’ service, there is a menu within “my account” that allows to download a recap of the payments (invoice) in PDF for example, and in this document there is more precise information about the seller, the buyier, date, transaction etc…
Do you see what I mean ?
Is it possible that you edit some more precises documents on the transactions ?
If it can allow me to beg for an exeption, it is pretty great!
Thanks in advance for the feed-back,
sincerely
A.G.

[Geoff]

Hey there, thanks for following up!

Gotcha, I see. Will you please email us at support [at] theeventscalendar.com with your receipt or order number and we’ll be able to help you out there. 🙂

Cheers!
Geoff

[Alexandra]

Dear Geoff,
thank-you very much for the answer and support.
I have followed your advice now.
Cheers! ans thanks to the Team, keep the good work.
A.

[Geoff]

You bet! Thanks for following up and for the kind words. 🙂

Please feel free to reach back out if there’s anything else we can do to help.

Cheers!
Geoff

[Author]

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