I need help with my account

[watranightclub]

I think i might have purchase the wrong product, please help!

[Courtney]

Hi Jack

Which product did you intend to purchase?

Are there any other problems using our plugins?

Thanks
Courtney 🙂

[Jack Kozminski]

Hi Courtney, thanks for getting back to me, I’m trying to get to sell tickets from my site. I thought i was buying the Pro Version but now i have 2 plug-ins installed and things are not working right. I want to know if by getting the Pro Version would fix all my problems. I got The Events Calendar plug-in, Event Tickets and Event TicketsPlus, but for some reason i can get to see a buy ticket button anywhere.I could rsvp but not sell tickets. I’m i doing something wrong?

[watranightclub]

Gm Courtney, Do I have to ad something like WooCommerce for this to work? Also, do you have a video that ties all this up together so I can get an idea of the set up? I would like to launch my site by the beginning of month so this is crucial. Once again, Thanks!

[Courtney]

Hey Jack

Yes, in order for Event Tickets Plus to work, you’ll need an e-commerce plugin. We currently support WooCommerce or Easy Digital Downloads. Read more about each option’s features and payment gateways.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[watranightclub]

Well not is kool cause the Theme I got is not compatible with the Woocommerce plugin. Gonna have to see my options. Thank you.

[Courtney]

Oh Jack, so sorry about that. You can reach out to your theme developers and WooCommerce support to work on resolving that. Please keep us posted.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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