I keep getting the error: There may be an issue with the Event Aggregator server

[Jeremy]

This worked before my license key expired and I renewed. Need help getting it to update again.

========================
PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/event-aggregator-still-not-importing-properly/

[Victor]

Hi Jeremy!

Thanks for reaching out to us. Let me help you with this issue.

First, could you please check your Event Aggregator System Status by going to Events > Help and see if any errors show up?

How many scheduled imports do you currently have? Please make sure you are not reaching the 100 import limit set for your EA license.

Besides scheduled imports. Are you able to manually run the imports?

Also note that we are aware of an issue with scheduled imports that affects some users and we are releasing a fix for it this week (probably tomorrow). While I can’t really tell yet if you are being impacted by this same issue, there is a chance it will be solved with our next release.

Please let us know how that goes.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts