I just purchased and my license key is saying it is not valid.

[lange]

I just purchased, downloaded and entered my license from the MY ACCOUNT section in the Events Calendar for the PRO version and it is not working.

Help!

Thank you.

[Geoff B.]

Good afternoon Alicia and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

Based on your screenshot, I believe that what is going on is that you are trying to use the Events Calendar Pro license in the Event Aggregator license field.

The Events Calendar Pro’s license field only appears when you have downloaded and activated the Events Calendar Pro add-on from your downloads page: https://theeventscalendar.com/knowledgebase/new-user-primer-the-events-calendar-and-events-calendar-pro/

Let me know if that helps.

Have a great day!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts