I have taken over managing a site.

[Trish]

We currently have The Event Calendar Pro on our website, that needs to be renewed. Here is the problem; I have taken over the webpage that was previous built and managed by an employee that has since left the company, taking with her all logins and passwords. Is there anyway that I can remove the current Event Calendar and purchase a new subscription creating my own login and password? I am fairly new to managing a website but I am a very quick learner and The Event Calendar is the last missing piece of this puzzle.
Thank you in advance for any assistance.

Trish Moore

[Caroline]

Hi Trish,

Thanks for taking the time to reach out to us here! We’d be more than glad to review your site’s existing account with us and see what your options might be. Would you mind reaching out to us via email with the details of your request and a link to your site? We’ll review and follow up as soon as we’re able!

https://theeventscalendar.com/contact/

Please select the option “Help accessing my account” from the drop-down menu to display the full email form.

Thanks again, and we’ll see you over in email! 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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