I have a licence for events ticket plus and i changed my domain name.

[insitefulsolutions]

Hi there

I have a licence for Events Ticket Plus and I have changed my domain name.

In my account can i disconnect the current domain and then simply add in the new domain … will i have to update anything on the site or will i have the same licence?

Thanks in advance for your help!

Barb

[Geoff B.]

Good evening Barb and welcome to the Events Calendar Support forum!

First off, I would like to apologize for the delay answering.
We are currently experiencing a higher level of requests than usual.

Please rest assured that we are working hard at correcting this situation.
We appreciate your patience while we try to normalize things.

Thank you for reaching out to us.
I would love to help you with this topic.

In my account can i disconnect the current domain and then simply add in the new domain … will i have to update anything on the site or will i have the same licence?

Absolutely.

You can read all about it here: https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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