I extended the wrong plugin :-(

  • Post date

Home › Forums › Welcome! › Pre-Sales Questions › I extended the wrong plugin :-(

  • This topic has 3 replies, 2 voices, and was last updated 9 years ago by Nico.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • April 14, 2017 at 4:33 am #1269919
    Jürgen
    Participant

    Hi there,

    I had a message in my dashboard, saying, that I needed to extend my license for tickets plus. Soi I clicked on the button and was lead to your site. I just followed the renewal process and payed via PayPal.
    BUT now I found out, that it was for Events Calendar Pro, which I renewed in March already.

    Could you please move the transaction from the double Events Calendar Pro to Event Tickets Pro ?

    Thank you and happy Easter,

    Jürgen

    April 14, 2017 at 5:35 am #1269931
    Nico
    Member

    Hey Jürgen,

    Thanks for getting in touch with us!

    I could verify what you reported, so I went ahead and switched the last renewal from your PRO license to the Event Tickets Plus one.

    Please let me know if things look right from your end now,
    Best,
    Nico

    April 19, 2017 at 11:40 pm #1271988
    Jürgen
    Participant

    Hi Nico,

    thank you very much for your help, I appreciate it.

    Everything works fine now.

    Regards,
    Jürgen

    April 20, 2017 at 6:56 am #1272120
    Nico
    Member

    Perfecto! Thanks for confirming Jürgen 🙂

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘I extended the wrong plugin :-(’ is closed to new replies.