I do not know my log in details to upgrade and do not know the email.

Home Forums Welcome! Pre-Sales Questions I do not know my log in details to upgrade and do not know the email.

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  • #1338964
    Paul Smith
    Guest

    Hi from what I know I have never had a license for the events calender and if I did it will have been from and old company who I cannot contact now. I have no idea how to logon if I do have an account and as far as I knew only ever used normal calendar! \

    If I buy a license how can I logon on to use it. My word press log in does not work and I have tried every email possible to get a password reset

    My calendar system is now messed up as there are two different one running along side each other.

    Thank you

    Paul

    #1339529
    Shelby
    Participant

    Hi there Paul,

    I’m happy to help out here! 🙂

    We actually handle these kinds of account issues via email. You can email us by filling out the form here. Simply select “Trouble Accessing my Account” from the dropdown in the form.

    Please let me know if there’s anything further I can do for you here.

    Best,

    Shelby 🙂

    #1349302
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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