I can't Save the Event Calendar Pro License in the license Tab

[Emilio]

Hi:

I have The event calendar Pro and Ticket woocommecer in my site, but I can`t save the license of event calendar pro. I write the license key in the text box and gime the ok with the expiration date, but when I save only maintain the woocommerce tickets one and the text box of the license of Calendar pro appears empty.

And I can`t use the ticket plugin, only 1 time I can create a ticket, never work again.

Thks!

[Brook]

Howdy Emilio,

I am sorry to hear you are having a couple of issues. I’d love to help you figure these out.

This might seems like a strange thing to try. Could you try deleting the license key from WooTickets, and saving. Does it disappear? If you try adding just the Events Calendar Pro license, does it save? When you go to save, are there any JavaScript errors in your browser console?

And I can`t use the ticket plugin, only 1 time I can create a ticket, never work again.

What happens when you try to create a ticket? Do you get an error message? Or does it simple not save much like the license key?

Cheers!

– Brook

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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