I cant buy the Events Calendar Pro

[Fábio]

Hi,

I’ve tried to buy The Events Calendar Pro and de Community Add-on, but my credit card has been declined.

I tested with three differents cards, and with my PalPal account, but I got the same error message. “Your card has been declined”

Can anyone help me?

I am from Brazil, and I am using an international credit card.

I’ve tested in other sites and everything went fine.

[Josh]

Hey Fábio,

Thanks for reaching out to us!

I apologize for the inconveniences you experienced when trying to purchase our plugin. I’ll reach out to our team for help in reviewing this on our site. As a test though, would you mind retrying today to see if this was a temporary issue?

In the meantime, please send an email to support[at]theeventscalendar.com with a link to this thread. We can get you copies of the plugins you’re wanting. Then, once the payment situation is sorted out you’ll be able to get a full account with access to updates and support.

Let me know if this helps.

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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