I cannot see the list of attendees in the ticket purchase details.

  • Post date

Home › Forums › Ticket Products › Event Tickets Plus › I cannot see the list of attendees in the ticket purchase details.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • July 10, 2017 at 9:07 am #1318459
    Barnabas Helmy
    Participant

    I’ve set this up with

    ========================
    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/add-missing-attendee-details-in-completed-purchase/

    July 10, 2017 at 7:19 pm #1319274
    Geoff B.
    Member

    Good evening and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    The first thing I would recommend, after a database backup, is that you upgrade Event Tickets Plus to version 4.5.1.

    Re-save your permalinks and see if that helps.

    If not, could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

    Please ensure you are using the latest files as found on your actual website.
    This way I will get access to any updates or customizations you might have made.

    Hang in there!

    Geoff B.

    August 1, 2017 at 9:35 am #1328878
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘I cannot see the list of attendees in the ticket purchase details.’ is closed to new replies.