I cannot add the license key in the wordpress admin

[Juan]

Hello,

I cannot save my license key in the wordpress site’s admin. I copy it, it is marked as valid but if I refresh the page it dissapears.

Thank you in advance

[Courtney]

Hello Juan

About 2 months ago, our plugins began including the license in them when you download them from My Account » Downloads.

Can you try to deactivate/delete and reinstall? If that doesn’t solve the issue, possibly reinstall with no other plugins except The Events Calendar active. Sometimes plugins can conflict.

Let me know if that resolves the issue.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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