I bought the wrong licenses and I need to upgrade but can’t

[Marcelo]

My name is Marcelo Vergara and I can be reached with the info you have in my account. I have ended up with 2 Calendar Pro Business licenses and I’d like to convert it to Multisite license. Can you help?

[Courtney]

Hi Marcelo

We’d be happy to help sort that out for you.

Please send an email to support [at] theeventscalendar [.] com.

Thanks
Courtney 🙂

[Marcelo]

I followed directions and this is what I got when I emailed you all as Courtney requested. I’m just trying to be a customer, you’re making harder than it needs to be. Below is the email thread.

——
Hi there,

Thanks for your follow-up. Unfortunately, our forum does not allow reply by email. Please visit the forum link in the original notification email and post your reply in the thread on TheEventsCalendar.com. We’ll be able to assist you further from there.

Thank you,
Modern Tribe Support Team

Please do not reply to this email, your response will not be seen

—
The Events Calendar by Modern Tribe
theeventscalendar.com
{#HS:356085194-67643#}
On Thu, Apr 27, 2017 at 9:09 AM PDT, Marcelo Vergara <[email protected]> wrote:
Courtney,

Thank you for following up. I’d like to convert one of my CalendarPRO to the multisite version.

Can you help with that?

Best
Marcelo
————————–
Marcelo Vergara – [email protected]
CEO
Propaganda3, Inc. – http://www.propaganda3.com
2131 Washington St. Suite B
Kansas City, MO 64108
w (816) 474-6333
c (816) 332-2548
————————–

On Apr 27, 2017, at 10:26 AM, The Events Calendar <[email protected]> wrote:

Courtney wrote:

Hi Marcelo

We’d be happy to help sort that out for you.

Please send an email to support [at] theeventscalendar [.] com.

Thanks
Courtney 🙂

Post Link: https://theeventscalendar.com/support/forums/topic/i-bought-the-wrong-licenses-and-i-need-to-upgrade-but-cant/#post-1275215

———–

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You are receiving this email because you subscribed to the
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[Courtney]

Hi Marcelo

I’m sorry my directions might not have been clear. Please send an email to

support [at] theeventscalendar [.] com

(Not a reply email to this thread).

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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