Home › Forums › Calendar Products › Events Calendar PRO › I am getting that the key is not valid as well
- This topic has 4 replies, 2 voices, and was last updated 6 years, 7 months ago by Jason Ferezy.
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August 18, 2017 at 10:21 am #1337486Jason FerezyParticipant
It keep replacing the key from the account dashboard – but it keeps saying I am out of installs. Any help would be greatly appreciated!
It keeps putting an old key from a different site I purchased in the key and not saving the new one in WordPress. It does show connected with the correct key on your dashboard.
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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/events-page-not-uploading-on-website/August 21, 2017 at 3:32 pm #1338316AndrasKeymasterHi Jason,
Thanks for reaching out and sorry for your troubles.
When you enter the license key in its field, then first wait until you get the feedback message in green below the box, and hit the save button only after that.
If you paste in the key and hit save before the green reply arrives, then the key will not be saved.
Let me know if this fixes it for you.
Cheers,
AndrasAugust 21, 2017 at 5:18 pm #1338351Jason FerezyParticipantThat did it!
Thanks,
Jason
Jason Ferezy | Web Master
4095 State Road 7 | Suite L-104 | Wellington, FL 33449
fl (561) 327-7349 | ny (631) 470-0740 | cell (561) 531-0066 | fax (631) 824-9033Please email [email protected] if you would like to open a ticket.
website | emailAugust 22, 2017 at 1:11 pm #1338732AndrasKeymasterStoked to hear that helped, Jason!
Gonna close this for now.
In case you need any help in the future then open a new thread and we’ll be happy to help you out.
Good luck with your project!
Cheers,
AndrasPS: If you like our plugin, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!
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