"HTTP Error 500" everytime I update an event.

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  • #1148488
    Javier
    Participant

    I’ve been experiencing some issues everytime that I tried to do some changes on calendar. When I click on the update button, instead of staying on the same page, it takes me to a blank page saying that the page isn’t working due to a HTPP Error 500. Something I noticed is that I can go back and see the event page and also see the progress bar doing the updates on the recurring events. This is taking more time than the first time I populated the site though. I also think this causing my hosting plan to reach the allowed daily usage of CPU seconds. So they have shutdown the site like four times so far. Please let me know if there is anything I can do to fix it.

    Thanks!

    • This topic was modified 9 years, 9 months ago by Javier.
    #1148501
    George
    Participant

    Hey Javier,

    Sorry to hear about these issues!

    I cannot recreate theme on my own site, so I’m curious about what you mention here:

    Something I noticed is that I can go back and see the event page and also see the progress bar doing the updates on the recurring events

    1. ☝️ To help me more closely test your issues, can you share a screenshot of the “Time & Date” section of the event meta box for the event on which you have this 500 error? This “Time & Date” section should show ALL of your event’s recurrence rules. I will use the screenshot to try and replicate them exactly and see what I find.

    2. Can you confirm what happens if you try to publish a non-recurring event? For testing purposes, make just one simple even that occurs on one day, and has no recurrence. Any issues when you “publish” this event?

    Thanks!
    George

    #1156713
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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