Hello corpassets,
Thanks for reaching out to us!
Our ticketing system used to actually generate PDF versions of the tickets and emailed them to purchasers. However, this approach was abandoned in favor of the current system for accessibility and ease of customization considerations.
If you would like, I can track down an older copy of the plugin and you can use that as a starting point for recreating the former PDF approach?
I’m sorry I wasn’t able to give you a direct solutions, however I hope this was able to point you in the right direction.
Thanks!