"HTML Before Calendar" appears on single event page

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Viewing 15 posts - 1 through 15 (of 17 total)
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  • #47878
    outsidethelens
    Participant

    Hi,
    I’ve added some HTML before the calendar in Settings, and when you visit a single events page, this HTML shows up below the title and above the event information (see: http://outsidethelens.org/event/explorer-elementary-exhibition/)

    This appears to be a default plugin “feature” but it is confusing and I need advice on how to remove it from the single event pages.

    #47898
    Barry
    Member

    Hi outsidethelens – if you log in and navigate to Events > Settings > Template can you tell me what Events Template is set to?

    #47931
    outsidethelens
    Participant

    It’s currently set to “Default Page Template.” I have tried full-width pages and a custom template as well, but the issue persists.

    #48308
    Barry
    Member

    Hi – and sorry for the delay. Can you try adding this piece of code to your theme’s functions.php file and see if that does the trick here?

    #48312
    braveheart
    Participant

    Why is no one responding to tickets in this forum!

    Barry could you please attend to my question on SWAPPING plugins, I made an error in purchasing the wrong ticket, need to swap them. Thanks.

    Sorry that I had to post something in this thread, it’s because I’m desperate for time.

    #48321
    Barry
    Member

    Hi braveheart: I’m not sure which thread you are referring to – can you provide a link or else create a new thread?

    #48322
    braveheart
    Participant

    Ah Barry! Thanks for the response. It is here: https://tri.be/support/forums/topic/not-eventbrite-but-wootickets/

    #48334
    Barry
    Member

    Braveheart: I’ll draw that to Casey’s attention (I’m sure he’ll get to it later in the course of the day in any case) but basically you should email us at leah (at) tri (dot) and include a copy of your PayPal receipt, Leah will then take things from there.

    If you need anything else on this end please post in the thread you created across in the Eventbrite forum.

    #48336
    braveheart
    Participant

    Thanks Barry, I’ll send the email right away. I’ve been waiting for this response. Thanks.

    #48359
    braveheart
    Participant

    Once again, thanks to the Tri.be Support team, Casey has replied to my original post and Leah has been in touch and been helping me to meet my deadline with my client. Thanks so much.

    #48367
    outsidethelens
    Participant

    Wow, lots of action here! I added the code to functions.php, but it broke my theme and admin section (removing it fixed the issue).

    If you’d like to take a look at functions.php, it’s viewable here.

    Thanks for your help with my issue (and braveheart’s).

    #48374
    Barry
    Member

    Hi outsidethelens – can you show me a version of your theme’s functions.php file with the snippet in place, so I can see how it is positioned?

    (@braveheart glad you’re on track to getting things sorted.)

    #49495
    outsidethelens
    Participant

    Sorry about the delay (I missed the email about your response).

    Functions.php with the snippet included is avaliable here.

    Thanks for your patience!

    #49499
    Barry
    Member

    Ah ok. Well the problem there is that the code was added after the closing PHP tag, which looks like this:

    ?>

    So that probably would indeed cause problems. In this case you should be able to simply remove the above closing tag (line 963 in the functions.php example you shared) and it ought to work.

    #49510
    outsidethelens
    Participant

    Great – it works! Thanks so much for your help!

Viewing 15 posts - 1 through 15 (of 17 total)
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