How to Update Guest Orders

[Daniel]

Some guest orders are missing information. Is there any way to update them manually? We need to find a way to get the data into the place that the ticket data is stored. We contacted the purchaser through the billing info they provided and got the missing information. No we just need to input it into our backend. Please let me know if and how this can be done. Thank you!

[Geoff B.]

Good evening Daniel and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

I believe you will love the following extension: https://theeventscalendar.com/support/forums/topic/how-can-admin-updatechange-ticket-information-for-anonymous-customer/#post-1357096

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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