How to transfer account to client after site launch

Home Forums Welcome! Pre-Sales Questions How to transfer account to client after site launch

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  • #1566190
    davidransier
    Participant

    Hello,

    My company has an account with you that we use for several of our client sites and a I have a question about transferring ownership of a single license key post launch of a new project.

    For this new project, we will be purchasing The Events Calendar Pro and Event Tickets Plus. We want to do the initial purchase ourselves so we can manage the license keys throughout development. After the site launches we want the client to assume control of the license keys, renewals, etc. immediately. What is the best way to go about this? Should we create a new Tribe account and then just change the email address on it to the client’s email after the site launches?

    Thank you for your assistance

    #1566656

    Hi David,

    Thanks so much for reaching out and for your interest in our products!

    You are correct, the best way to go about doing that would be to change the account to your client’s email address after the site launches.

    Let me know if you have any other questions!

     

    Thanks,

    Jaime

    #1583180
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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