How to stop expiration of token

[Anthony Schmitt]

Hi, my token keeps expiring. Each time this happens I need to gather my employer’s facebook details, log in as him, re-validate token.

Can we fix this somehow?

[Jennifer]

Hi Anthony,

Unfortunately there is not a way to prevent the token from expiring. Due to restrictions with the Facebook API, we cannot get tokens that last longer than 60 days. You can click the “Refresh your connection to Facebook” button under Events > Settings > APIs before the token expires, which will at least prevent imports from being halted due to an expired token, but you will still need to log in.

I’m sorry I don’t have a better answer for you on this, but please let me know if you have any questions!

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts