How to stop automatic update of plugin version

[Kunle]

Hello Support,

Based on my on going issues with the latest versions of the Event Tickets Plus (Not being able to save attendee data), i have had to downgrade to Event Tickets 4.3.5 and The Events Calendar 4.3.5.

The issue now is that when ever i downgrade, by the time i go back online i find out that the plugin’s would have automatically upgraded back to the The Events Calendar 4.4.4 and Event Ticket 4.4.4. What can i go to stop this automatic update of the plugin.

Regards

[Geoff]

Hi Kunle,

Great question!

Automatic updates are actually a feature of WordPress rather than our plugins. WordPress has provided documentation to disable automatic updates for plugins here:

https://codex.wordpress.org/Configuring_Automatic_Background_Updates

For example, you can add this line the wp-config.php file, which is located in the parent folder where you have WordPress installed on your server:

define( 'AUTOMATIC_UPDATER_DISABLED', true );

That will disable all automatic updates.

It could be possible that your host is powering automatic updates instead of WordPress. If you notice that automatic updates are still happening even with that code in the wp-config.php file, then I would suggest reaching out to them for guidance on how to disable the updates from their end.

Does this help answer your question? Please let me know. 🙂

Thanks,
Geoff

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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