How to show participant details in mail confirmation

[Matthias]

Hi there,

Firstly thank you for this amazing plugin, really simple and works perfectly as announced !

We use it to sell tickets for surf competition.
When the customer select a ticket to add to his cart, we ask him some details (Name, age, license number).

It frequently appears that the customer is not the same person as the participant. His parents or a friend buy the ticket. So when the customer receives the mail confirmation, there is no mention of the Details.
We can view these details in the back-office in the Participant List when clicking on the “View Details” link.

Is there a way to make these details appear in the confirmation mail ?

Thanks in advance,
Mat

[Geoff B.]

Good evening Matt and welcome back!

Thank you for reaching out to us and for your fantastic words.
It’s super appreciated.

I would love to help you with this topic.

I believe that installing the following extension will allow you to do what you are looking for: https://theeventscalendar.com/content/uploads/2016/10/tribe-ext-tickets-email-options-0-3-0.zip

This adds a couple of new options under Events -> Settings -> Tickets.

Let me know how that goes.

Best regards,
Geoff B.

[Matthias]

Thank you very much it was exactly what I was needed.

Didn’t know about those extensions. Is there a list of those new functionalities somewhere ?

Have a nice day

[Geoff B.]

Good evening Matt,

I am super stoked that this worked our for you!

Actually, these extensions are a new thing that is not 100% out, but will be very soon.
Once it is, you will get a complete list of them via the extension library.

So far, the pre-release response has been fantastic.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Author]

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