How to scan QR Codes

[Ashley]

Hello support team

I have read this page – https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/ – and it is not 100% clear to me how I would scan the QR codes on tickets and checkin each attendee?

I would imagine we need a QR code scanning device + software for PC or Mac + upload that data to the site. Or does the QR code provide a confirmation link?

Thanks
ashley

[Ronald]

Hi Ashley,

Here is a quick guide:

How to check in using Ticket Plus’s QR Codes:

1. Get an App for your phone or tablet that can read QR codes (Scan for IOS is what I use)
2. Setup the Scanner App to open in a browser or in the app itself (I used Chrome as my browser with the app and signed in there)
3. In either sign into your site with at least a author level account or create a special account with edit_posts and read capabilities (User Role Editor is an easy plugin to do this with)
4. Scan the QR Code and you will get a success message such as “This Ticket with ID xxxx was checked in.”

If you are just seeing the event page with no success message it does not recognize you as logged in.

There are are a few other posts in the forum regarding QR codes as well (it can be confusing).

Let me know if this answers your question!

Ron

Thanks

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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