How to remove the QR code on the tickets email sent to the purchaser

[Liz Koch]

We don’t want to have a scanning code on the tickets. The event is a tele seminar and there isn’t a physical check in so the tickets having a check in code is confusing to people signing up for the event, how can this be turned off?

[Liz Koch]

I found the answer in this thread – https://theeventscalendar.com/support/forums/topic/qr-code-3/

I did do a search for this issue before I opened this thread, but that thread did not come up in the search, but it did the trick of removing the QR code.

[Courtney]

Hi Liz

I’m glad you got it working. Let us know if you need further help again.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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