How to remove "public attendee" list option? CSS not working…

[Chris]

Hi there,

How do we remove this option on the ticket screen?

“Don’t list me on the public attendee list”

While I followed these steps:

How to Remove the "Don't list me on the public attendee list" Radio Button

….we have several folks in our organization doing testing on different computers and networks, and some WERE still able to see that option even AFTER adding the custom CSS. The CSS works on my end, but on the network they are on, it appears it is getting blocked so the option shows. We need a way to actually remove the “Don’t list me on the public attendee list” from the template so there is no chance of people seeing it – what change do we need to make?

We’re launching tomorrow (Tuesday) so need to get this sorted ASAP. I thought it was resolved from the CSS, but apparently not. Hopefully future versions will allow us to easily turn this off instead of having to do custom tweaks.

Thanks,
Chris

[Geoff]

Hey there, Chris!

Hmm, the CSS snippet from that previous thread seems to do the trick for me when testing.

Do you happen to have a link to where I can see the ticket form on your site? I’d be happy to take a look at it from there and see if there’s something preventing that snippet from working.

Thanks!
Geoff

[Chris]

This reply is private.

[Geoff]

That’s certainly a possibility!

It looks like the option is no longer there (at least on the link you provided), so does that mean it’s all cleared up for you? Let me know and I’d be happy to check anything else on that that’s still not working as hoped. 🙂

Cheers!
Geoff

[Chris]

Hi Geoff,

This issue is still is occurring on some devices (for instance it still appears on mobile phones – have had reports from several Samsung Galaxy owners that it appears in their mobile browsers, and I could confirm that myself)…so we still need a way to fix this and make sure that text is not shown anywhere.

Thanks,
Chris

[Geoff]

Oh crazy! It’s really weird that the change would be reflected for some but not for others.

Do you happen to have any caching plugins installed on your site? Or perhaps, does your hosting provider provide caching out of the box? That would certainly explain the differences.

Geoff

[Kieran McMutrie]

I was just about to post the same thread. It’s weird in that the CSS works for my laptop but not on my iphone you can still see the box! Help 🙂

I’m not running any cache on my site.

[Geoff]

Thanks for chiming in, Kieran! You’re totally welcome to follow along here.

Chris, here is a screenshot of the page you provided from an iPhone 6S running iOS 9. Are you seeing something different and, if so, will you please screenshot it for me and let me know which device it’s from?

Thanks so much!
Geoff

[Kieran McMutrie]

Hi Geoff

Try this link

http://eawarringtonsportsandsocial.com/event/halle-at-tatton-park-2016/

Looks fine on my laptop but not on my iphone6 running IOS9. See attached pic.

I thought it might be theme related so changed to default theme. But I get the same result. Ok on laptop but not Iphone.

It does sound like a caching issue but I definitly have none installed and my Server Provider isn’t running any I’m aware of. I’ll double check with him but sounds like I’m not the only one experiencing this.

Sorry not hijacking the thread hopefully Chris isn’t upset

Cheers
Kieran

[Geoff]

Hey Kieran (and Chris),

This seemed to do the trick when I tested a little further:

.tribe-tickets-attendees-list-optout {
display: none !important;
}

Cheers!
Geoff

[Kieran McMutrie]

Yup that works for me Geoff. Top Stuff! I’ll leave it to Chris to close the thread no doubt he’ll be happy! 🙂

[Geoff]

Heck yeah, thanks Kieran!

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