Home › Forums › Ticket Products › Event Tickets Plus › How to move the add to cart button/description to the right of featured image?
- This topic has 4 replies, 3 voices, and was last updated 11 years, 11 months ago by
Brook.
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AuthorPosts
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April 26, 2014 at 10:49 am #143410
lorrainebow
ParticipantHey there,
I’ve already read this thread: https://theeventscalendar.com/support/forums/topic/why-is-the-add-to-cart-button-at-the-bottom/
But I want to make my events look more like this:
http://gimme-one.com/product/ask-me-about-my-t-rex-t-shirt/Or (even better) this:
http://www.asos.com/ASOS/ASOS-Cami-in-Printed-Lace/Prod/pgeproduct.aspx?iid=4065313&cid=2623&sh=0&pge=0&pgesize=36&sort=-1&clr=MultiWith the image to the left, the description to the right and add to cart button under that. If possible, I’d like to add in the returns policy and so on under that. Can you please help with this?
April 28, 2014 at 10:19 am #144553Brook
ParticipantHowdy lorrainebow,
This is definitely possible! To do this you are going to need to be familiar with CSS layouts though. Using CSS floats is probably the best way to get those two columns going. Our themer’s guide walks you through how you can add custom HTML and CSS to the Events Template.
If you are unable to make that modification and do not know someone whom you can hire, have no fear. We actually keep a list of freelancers who are quite capable of making changes on your behalf. You can obtain this list by emailing [email protected] and requesting it. Some of those on our list even cater exclusively towards smaller jobs like yours.
Does that all make sense? I definitely want to help you as much as possible. But, as we outline in our scope of support on various areas on this site, support includes assistance with bug fixes and guidance on how to perform modifications. It is up to you or someone you hire to actually make the modifications yourself.
Please let me know if my advice helped. Cheers!
– Brook
April 28, 2014 at 6:07 pm #144960lorrainebow
ParticipantHey Brook,
Out of interest, why have support provided a piece of code to allow all the guys who asked for support, yet you’ve recommended a freelancer for me – a woman? I’ve already made several changes to the plugin by adding codes you’ve provided to guys who have previously asked for it (yes I’ve searched and found solutions) to my theme. I’d like you to provide the code necessary to do what I need, in the same way that support did for the guy on the first link I posted. I’m more than capable of pasting a bit of code…
Thank you.
April 29, 2014 at 8:57 am #145483Rob
MemberHi Lorraine — Rob from Modern Tribe here. I head up the community/support team, and Brook brought this thread to my attention. Naturally I wanted to jump in to try and shed some light on our processes regarding what we can and cannot support.
Reviewing Brook’s first reply to you, it’s clear to me that he was trying his best to be upbeat, helpful and point you in the right direction towards how to make the customization you’re requesting. At the end of the day we’ve built a substantive infrastructure for users with this calendar plugin, and have given the community all the tools – docs, tutorials, etc – they will need to succeed when using that calendar plugin. But we try to be clear that purchasing a license gets you user support, not customizations or “how-tos” for things that are ultimately outside the scope of how the plugin is designed and advertised to function. To that end, if there is anything we could do – either on the product page, here at the forums or elsewhere – to better set this expectation from the offset, I’d love to hear it. If we’re setting users such as yourself up for failure by offering up false or unrealistic expectations, then we’ve absolutely failed the community and I apologize on behalf of the whole team for that.
Which brings us to this request. I can see what you’re aiming to accomplish, and you did a nice job outlining what your goal is / providing examples we could see to help conceptualize that. I would caution against bringing gender roles into this mix; to be honest, I’m a bit disappointed to see such a conclusion jumped to this early in the discussion when I see no evidence that gender is even a consideration in Brook’s thought process. I can assure you that our thousands of satisfied customers are men and women alike 🙂 I’d also caution against comparing the help we gave Les in that thread from 2013 to the way we’re assisting you in this one…by my assessment Les’ request was much more a usability one that even impacted stock themes like Twenty Thirteen, with results that we could easily pass on to other users who will likely raise that same concern. (Since WooTickets was a fairly new product at the time, we knew we were likely to face similar requests in the future). The default ticket functionality that Barry helped with later in that thread was something we felt was appropriate to go “above and beyond” for, because ultimately, having the ticket count default to 0 makes sense as something other users will want to see as well. Our general rule of thumb: if a tweak/customization is going to be widely usable, versus just applicable to a given customer, we’re generally more likely to invest the time to make it happen.
Your request here is a solid one, but at it’s heart it is a customization that is specific to you: you’re trying to make the plugin look different than it operates out of the box. You have awesome goals, those examples are solid and this is totally achievable – but it is something that needs to be built. I think it’s a bit unrealistic to expect we’re going to be able to do those customizations for you…all we can provide at the forums is user support, not customizations or one-off site builds. Brook has pointed you to the resources you can use to make that happen, and has offered to provide our list of freelance referral sources if you wanted to work with an outside developer to build this customization, but that’s about the extent to which we can help. As I noted above: if at any point along the way our support resources set your expectations differently, please do let me know so I can get that corrected quickly and we can spare others your same disappointment.
Likewise, if you’d prefer to continue this discussion offline, I’m always listening and can be reached by email at ([email protected]). I’ll also put the offer on the table now: if you’re unsatisfied and would like a refund so you can take your business to a plugin shop with a codebase and support infrastructure that better meets your needs, let me know and we’ll get that processed no questions asked. Thanks again for your feedback so far and please don’t hesitate to let me know if you have other thoughts/ideas.
June 7, 2014 at 2:23 pm #212096Brook
ParticipantSince this topic has been inactive for a couple of weeks we are closing it out. If you need anything else in the future please feel free to open a new topic. Thanks!
– Brook
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