How to import full event header image size

[Joy]

Just installed the Event Aggregator and it works well except it has arbitrarily reduced the header image size from the Facebook optimum of 784 by 297 to 720 by 270. We need the full size for the image to look right at the top of the post.

[Shelby]

Hi Joy,

I’m happy to help out here! 🙂

Please take a look at your media settings , and let me know if one of them is set to that dimension? In the meantime, I’ll dig deeper into how those image sizes are set. 🙂

Cheers,

Shelby 🙂

[Joy]

Hi Shelby, when I look at the media settings, we have the standard ones,
see below.

Please advise, Joy

Media SettingsImage sizes

The sizes listed below determine the maximum dimensions in pixels to use
when adding an image to the Media Library.
Thumbnail size Width Height
Crop thumbnail to exact dimensions (normally thumbnails are proportional)
Medium size Medium sizeMax Width Max Height
Large size Large sizeMax Width Max Height

[Shelby]

Hi Joy,

I’m afraid that your dimension values didn’t copy. What are the dimensions set to for each size?

Best,

Shelby 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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