How to export additional ticket fields in ticket orders or attendee list

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  • #1230240
    Steven
    Participant

    Is it possible to include the additional ticket field sets for events in the export file for either attendees or orders? How can I access this information that we are collecting on orders as it is needed at the event. We provide real estate continuing education classes and need info like license number and type license. We have successfully added the ticket fields to the event and it functions during the order /registration process. Just not seeing the info in either orders or attendees. Thanks.

    #1230854
    Andras
    Keymaster

    Hello Steven,

    Thanks for reaching out!

    I guess you are talking about the extra attendee information that you can add to every ticket.

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    By default those are shown both on the attendee screen for the event and are included in the csv export as well. Here is a screenshot of a quick local test I did.

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    To be able to see it on the attendee page you need to click on the Show details text and then they will be revealed.

    Let me know if this helps or if you meant something else.

    Thanks and cheers,
    Andras

    #1247698
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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