how to edit the ticket sent to customers

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  • #1544878
    pataticket
    Participant

    hello,
    am dont know where to edit tickets that ill be sending my customer assist please.
    Thank you

    #1544944
    Cliff
    Member

    Hi. To modify the ticket email, you’d need to use one of the hooks or do a template override: https://theeventscalendar.com/knowledgebase/themers-guide/#tickets

    We do not provide custom code implementations, per our Scope of Support / Terms, but feel free to let me know if you get stuck and I’ll see if I can provide additional support.

    #1560793
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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