How to downgrade event calendar on renewal

[Sarah Pacheco]

We licensed the events calendar for business this past year and did not end up utilizing it on one of our sites. We want to renew on one site, but need to downgrade out license as we will be removing the plugin from our other site. I am not seeing an option to downgrade our license before renewing.

[Cliff]

Hi, Sarah.

We don’t have a clear downgrade path.

I added a new PRO Personal-level license to your account that started today and expires at the end of this month.

Please visit https://theeventscalendar.com/license-keys/ and you can Renew from there.

Please let me know how this goes for you.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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