How to disable QR Code?

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  • #1541418
    Abigail Marshall
    Participant

    The release notes for the current upgrade to Events Tickets & Events Tickets Plus say:

    Tweak – Make QR codes optional via new “Enable QR codes for tickets?” option in Tickets settings

    But I have looked everywhere and can’t find where that option is.

    Please — this is a very much welcome improvement because we don’t use and don’t want the QR codes being printed…. but I was expecting to find a check box somewhere and I am not seeing it.

    #1541835
    Barry
    Member

    Hi Abigail,

    You’re the same user who also posted over here, right?

    I’m afraid the answer is the same: this setting only becomes available if you use a combination of Event Tickets, Event Tickets Plus and WooCommerce. If you are using Easy Digital Downloads as your ecommerce plugin it will not be available.

    #1549853
    Abigail Marshall
    Participant

    Thanks for the clarification — I hope that in a future release there will be a clear way to disable printing of the VR code. We are an educational site using the Events ticketing system to manage course enrollment, so rather than a “ticket” we want to issue an “Enrollment Confirmation”. So the QR code is superfluous and potentially confusing.

    #1551439
    Barry
    Member

    Understood!

    I can’t guarantee anything, but our next release should address this and the setting will become available to you (and not just those users who also have WooCommerce activated).

    We appreciate your patience and support in the meantime 🙂

    #1558193
    Victor
    Keymaster

    Hi Abigail!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue.

    Find out more about this release → https://theeventscalendar.com/maintenance-release-week-17-june-2018/

    We apologize for the delay and appreciate your patience while we worked on this.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    #1558340
    Abigail Marshall
    Participant

    Thank you! That’s perfect!

    #1559039
    Barry
    Member

    Great!

    #1575338
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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