How to configure ongoing events

[Vanessa]

Can you please tell me how to configure my settings for having continuous events every weekend. I run 4 tours every weekend and wish to set this up with ticketing for the next 4 months. I have purchased both Events Calendar Pro and Events ticket plus. It is too time consuming to put in every date as a new event.

[Jennifer]

Hi Vanessa,

Thanks for reaching out! You can set events to recur every weekend by clicking on the “Add more events” button and selecting the “weekly” option (see screenshot). You can set multiple recurrence rules on the same event, so if you would like this to repeat twice on Saturday and twice on Sunday for instance, you could click the “Add more events” button again and set another weekly rule, changing the time and date. So for this example, you would have 4 recurrence rules total, one for each of the tours.

However, there are some issues with adding tickets to recurring events. You can technically do it, but the ticket will be added to the series as a whole, not to a particular occurrence in the series. So for example, if you had a tour that recurred 4 times each weekend, no matter which date a user added a ticket from, they would get the same ticket in their cart. Adding a ticket for tours on two separate dates would simply increase the quantity of the same ticket in the cart instead of adding a second ticket for that particular date. I’m sorry for the bad news here, but we are currently working on changing this in the future to improve how ticketing works with recurring events.

What you could do is go ahead and use the recurring events feature to create all of the events initially, and then break them from the series. This will make them individual events on which you can then create tickets. I know this isn’t ideal, but it will save you a little bit of time instead of creating every single tour manually.

I would recommend casting your vote for this feature here in our Feature Ideas Forum so that you will be notified when we have an update on this.

If you have any questions in the meantime, please let me know!

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts