How to collect additional info at time of purchase, attendee info not showing up

[michell smith]

We need to collect additional info at time of purchase and there is no attendee information field appearing on ticket dashboard.

[Brendan]

Hi there,

Thanks for emailing support. When you create a ticket, you can add additional info however, I see that you are using an older version of Event Tickets Plus. Please update this to the latest version which is 4.8.1 and let me know if that resolves your issue.

Thanks,
Brendan

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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