How to adjust Styling of Tickets Purchase

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  • Author
    Posts
  • #1620293
    eyee12
    Participant

    Hi Team –

    How do I adjust the style of the tickets? Right now, it displays in full-width and there’s a big box for the Minus (-) and Plus (+) sign to add/decrease tickets. Also, if I add to cart, it just takes me to home page. Is there a short code that I can simply add into a specific column instead? And why is add to cart taking to home page?

    Please see: https://wycj-losangeles.com/register/

    Thanks!

    #1623862
    Jennifer
    Keymaster

    Hello,

    Thanks for reaching out!

    Regarding the styles, you might need to add some CSS to get everything integrated 100% with your theme – we are limited in the amount of support that we can provide for CSS customizations, but try this as a starting point:

    #buy-tickets {
    padding: 20px;
    }

    .tribe-events-tickets .woocommerce .quantity input {
    width: initial;
    height: initial;
    }

    There is unfortunately not a shortcode for the ticket box; regarding the issue with the “Add to cart” button, can you update both Event Tickets and Event Tickets Plus to the current version (4.8.1), try clearing out any caching that you’re doing on your site, make sure that WooCommerce is configured correctly (you’ll need to make sure that you have a cart page setup that includes the woocommerce_cart shortcode), and try again?

    If it’s still not working, the next step would be to run through the instructions outlined here to check for any conflicts that might be occurring with your theme or another plugin. You can also use the free Health Check plugin to help speed up this process. Please make sure to have WP_DEBUG enabled while testing and copy/paste any errors that you see into your reply.

    Let me know how this goes!

    Thanks,

    Jennifer

    #1640203
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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