How to add a customized message to tickets?

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  • #66469
    thisibelieveinc
    Participant

    I would like to add a customized message to tickets for my event saying something along the lines of “Please print this email out and bring it to the event as your ticket.” I worry that customers won’t be 100% certain to do that based on the way the WooTickets emails look. They may assume they will be getting something else as their “official” ticket since it has no bar-codes or other things people would be familiar with from TicketMaster, etc. Is this something that I can add, if so where would I do it? I can’t find a WooTickets tab in the settings for either The Events Calendar or WooCommerce.

    #66592
    Kelly
    Participant

    Hi, thisibelieveince. Thanks for getting in touch about making changes to your ticket emails.

    The tickets and the emails are controlled by two separate files, cleverly named tickets.php and email.php. You can read about how to customize them in our Themer’s Guide, linked at right.

    Have fun with your customization!

    #981101
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 3 posts - 1 through 3 (of 3 total)
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