How often do I renew Facebook token?

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  • October 9, 2017 at 5:46 am #1361065
    Sandra
    Participant

    Good morning. I can’t locate a specific answer to this but every few weeks I am asked to renew the Facebook token and it completely stops importing events. How often do I need to renew this? It’s a bit annoying that it keeps happening over and over again. Please advise best practices so I can manage this site best. I didn’t see how long the token lasts or that I would have to renew it over and over again in the instructions.

    Thanks.

    October 9, 2017 at 3:33 pm #1361308
    Patricia
    Member

    Hey Sandra,

    Thank you for reaching out to us!

    Your Facebook access token is valid for about 60 days = you have to renew it every two months.

    I hope this helps! Let me know if you have any other questions and I’ll be happy to assist!

    Best Regards,

    Patricia

    October 31, 2017 at 9:36 am #1372269
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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