How do you remove Deleted Attendees ?

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  • #1518011
    Lorilee Rager
    Participant

    We have been searching the web high and low for an answer to this and also all of the support articles offered here. The most promising seem to be marked [Private].

    We need to know, please, how do you remove Deleted Attendees?

    These are all related to test purchases and such. The data is confusing, and we would very much like it removed to avoid confusion. We have tried deleting all related Orders, and Attendees from the ticket side of things, and also deleted the orders from the WooCommerce side, cleared the trash, and all transients.

    Please help? Thank you.

    #1519894
    Jennifer
    Keymaster

    Hi Lorilee,

    There is not currently an out-of-the-box way to “reset” the counts on the attendees screen, but you can make this change in the database. This post has some instructions on this.

    Before making this change, please make sure to make a full backup of your site, just to be on the safe side!

    Please let me know if you have any questions.

    Thanks,

    Jennifer

    #1537114
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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