How do I upgrade to Events Calendar Pro?

[Charles Perry]

Hi- I bought the Pro upgrade and tried to follow the instructions to install the plugin but when it downloaded, it wasn’t in .zip format and I have no idea what to do next because it wants me to upload a .zip file to install the pro plugin.. I have the basic plugin already installed. I looked in settings/licenses for a place to input the license number but no such luck.. Can you tell me how to install the pro plugin if it’s not in .zip format?

[Geoff B.]

Good evening Charles and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear that the upgrade to Pro is not going as smoothly as expected.
I would love to help you with this topic.

when it downloaded, it wasn’t in .zip format

As a first step, I need to confirm if you clicked on the Download link for the Events Calendar Pro on the following page https://theeventscalendar.com/my-account/downloads/ ?

If somehow the plugin is downloaded in un-zipped format, you still have a couple of options available:

1. Re-zip the plugin folder (using Winzip or any other File compressor). This way you can install the Events Calendar Pro add-on (required to be able to register).
2. Drag the folder to the the /wp-content/plugins/ folder of your site using an FTP client

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts