How do I do multiple time, price tickets for an event with multiple start times.

[4kingdoms]

Hi, I have uploaded woo commerce to my wordpress site, I have also purchased events calendar Pro and woo commerce tickets. I have uploaded and set everything.
The system is required to take bookings online for events at an adventure play area christmas grotto, the problem I have is that there are 24 days/dates the christmas event is being held, and each day has slots for 30 adults and 30 kids at half an hour intervals. I have created an event for each day the venue is open, I have had to create 26 tickets to cover each 30 minute start time for adult and child tickets (they are different prices).
There are two problems:
1. the event page with all the different ticket times and adult children looks awful, see here at the bottom of the page, and i think it’s a barrier to purchase and leaves room for error http://4-kingdoms.co.uk/event/magical-christmas-kingdom29-nov/.
2. There are 60 tickets available for each time slot (split to 30 adult tickets and 30 child tickets) however I need to control available tickets for the slot not at the ticket level i.e. if there are 2 adult tickets left for the selected time slot and 7 child tickets. 2 adults could buy the 2 tickets left and take two child tickets, then i am left with 5 child tickets I can’t sell due to no adult tickets available for that slot. (hope this makes sense).
Is there a solution to resolve this. Is there a way of having drop down for the pricing and also is there a way of controlling the total tickets other than on a lower level. Phew…
Thanks steve

[Barry]

Hi 4kingdoms,

Thanks for getting in touch.

1. the event page with all the different ticket times and adult children looks awful, see here at the bottom of the page, and i think it’s a barrier to purchase and leaves room for error http://4-kingdoms.co.uk/event/magical-christmas-kingdom29-nov/.

I’d definitely agree that with so many tickets it is somewhat confusing!

You can modify this, simply by overriding and customizing the relevant template (in this case, that would be wootickets/tickets.php) – check out our Themer’s Guide for more detail on this process – and change it to something you feel would be more suitable.

If you feel there is a better means of handling this that would be applicable to lots of other users, too, then please do also submit a feature request and we would certainly consider your suggestion.

2. There are 60 tickets available for each time slot (split to 30 adult tickets and 30 child tickets) however I need to control available tickets for the slot not at the ticket level i.e. if there are 2 adult tickets left for the selected time slot and 7 child tickets. 2 adults could buy the 2 tickets left and take two child tickets, then i am left with 5 child tickets I can’t sell due to no adult tickets available for that slot. (hope this makes sense).

So you are seeking what we might call “pooled inventory” and that is not (currently) a feature of our ticketing addons.

You’ll be pleased to know though that we are actively investigating this with a view to developing something that might help you out on this count, though I can’t offer any guarantees as to when that will be released just at this time.

One idea that does come to mind as an interim solution, though, is having a single ticket representing all the available seats – but, via a custom template, you could build an alternative means of letting people indicate if they are purchasing adult or child tickets – and automatically apply one or more discounts to reduce the price.

Again, that would require custom development work, but could be a viable way to go here.

I hope that helps – and good luck 🙂

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Author]

Posts