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Howdy luansworld,
You can modify those templates by using template overrides as outlined in our Themer’s Guide. There are a few different email tickets, but if I had to guess I’d say you are looking to modify the tickers emails. Scroll down to “Ticketing Plugins” in that link to find the relevant files that you would need to override.
Does that make sense? Does it answer your question? Please let me know. Cheers!
– Brook
:)now i don’t want to modify it man :D. I’m not a coder so that will be tough 🙂 all i wanna do is find a template => upload it and auto change the template 😀 so can u support me that? thanks !
Howdy luansworld,
I definitely want to support you as much as I can. Unfortunately we would have to charge a lot more for our plugin if it included a years worth of customizations/modifications in the price. As we outline in our scope of support on various areas on this site, the support includes assistance with bug fixes and guidance on how to perform modifications, but it is up to you to actually make the modifications yourself.
If you are unable to do so and do not know someone who you can hire, have no fear. We actually keep a list of freelancers who are quite capable to make changes on your behalf. You can obtain this list by emailing [email protected] and requesting it.
Does that make sense? Please let me know. Cheers!
– Brook
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