Hi there!
Thanks for getting in touch–and sorry to hear you’re having some issues here! Unfortunately, we’re not able to assist with technical support questions here in our pre-sales forum, but we’d be happy to help you over on our WordPress.org forums, if you wouldn’t mind making a post over there with your question.
In the meantime, I’d encourage you to consider takingĀ a look at our Themer’s Guide and seeingĀ if you might be able to find your answer there! It’s got plenty of information on plugin template files and how to customize them to fit your display preferences, and it’s very likely that a simple template tweak using the guidelines provided will achieve just the effect you’re looking for.
I hope that helps! Let us know if you should have any other questions!