How Can I Comp a Ticket?

[rocspoke]

I have Event Tickets Plus and I use Woo Commerce with it. I sell tickets to my events for $7.00 each. Occasionally, I want to send one of those $7.00 tickets to someone for free. Basically, I want to generate the ticket from existing stock and mail it out without having to charge myself or anyone else for the cost of it. I want to “comp” the ticket. Is there any way to do that? I prefer not to have to create a secondary “comp” ticket and use global stock, but even if I had to do that, how do I prevent the “comp’ed” tickets from showing up for sale?

[Jennifer]

Hi there,

Thanks for reaching out!

Since you’re using WooCommerce, the best way to do this would be to create coupons within Woo that you could then send out to your users.

You could create separate free tickets, but hiding them from the front end would require a customization. If you’d like to go this route, I would recommend taking a look at our themer’s guide, which has some great info on customizing our plugins.

Let me know how that works for you and if you have any questions!

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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