Hide Saved Organizer drop-down

[Aaron Maret]

there is an issue with the event organizer portion of our “Submit an Event” form. for my settings, under PRO options, i have “No Default” selected for “Default organizer for submitted events” but on the form, “The co-luminate Team” is defaulting in the drop-down and no fields are visible for users to submit their details. as a result, almost all the submissions that we have received have “The co-luminate Team” instead of the user’s info. in other words, user’s aren’t seeing any fields or prompts to fill-in their contact info, and therefor aren’t submitting any. this is a significant issue as we aren’t able to respond to the organizers in question since we don’t have their info.

i searched the forums and found the following forum thread:
https://tri.be/support/forums/topic/can-i-hide-the-saved-venue-and-saved-organizer-drop-downs/
however the solution offered seems outdated as the file structure of the plugins seem to have changed. (or am i missing something?)

i’d like the default view show “Use New Organizer” and SHOW the fields for user’s to submit their details. how do i go about this? if necessary, hiding the drop-down of saved organizers altogether would be an acceptable solution. but i’d rather it show, just not default to an existing organizer.

see form here:
http://co-luminate.com/events/community/add/

another thing i noticed: in searching for a fix this this, i reviewed the themer’s guide 3.0 and it looks like the file structure referred to here for community events may be outdated too. i see a reference to form.php, but i don’t find that file anywhere in my “the-events-calendar-community-events” folder (v3.2). if this is indeed the case, it would be helpful to update the themer’s guide.
https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

[Casey]

Thanks for reaching out and sorry to hear that you’re having this issue. Have you tried reverting to the default 2013 or 2014 theme to see if this issue still persists?

I’m noticing some “display:none;” style rules on each of those table rows, so I suspect this is something that is being added by your theme or by a plugin.

Give that a try and let me know what you discover. Thanks!

[Casey]

Thanks for reaching out and sorry to hear that you’re having this issue. Have you tried reverting to the default 2013 or 2014 theme to see if this issue still persists?

I’m noticing some “display:none;” style rules on each of those table rows, so I suspect this is something that is being added by your theme or by a plugin.

Give that a try and let me know what you discover. Thanks!

[Aaron Maret]

i have a test install here:
http://co-luminate.com/test/events/community/add/
the display:none style rule is present when a saved organizer is chosen in the drop-down.
what i’m trying to achieve is have “Use New Organizer” display by default. this is how i have my settings, but the form defaults to “The co-luminate Team” for some reason.

[Casey]

Can you allow non-logged in users to submit events in the test environment so I can take a closer look? Thanks!

[Aaron Maret]

i have changed the settings to allow non-logged in users.

[Casey]

Columinate,
Were you able to resolve this issue? I’m seeing your desired functionality when viewing the Event Submission form in the 2013 theme: http://co-luminate.com/test/events/community/add/

[Aaron Maret]

the desired functionality is working on the TEST install. i’m needing to get it working on our live site. please see my first post.

[Casey]

Go to Events->Settings->Default Content and tell me what is selected for the Default Organizer field. It should look like this: http://d.pr/i/XduQ

[Aaron Maret]

i checked that setting and it was set to “The co-luminate Team” and i changed it to “No Default” and it did the trick. thanks!

[Casey]

Great! Thanks for confirming that this got you sorted. Since it sounds like you’re all set, I’m going to mark this thread “Answered” and close it out.

By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

Thanks in advance. 🙂

Cheers,
Casey

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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